by

S6 Wont Download Picture Messages

If you’re on Cricket Wireless and use an Android phone, there’s a reasonably decent chance you could be having issues receiving MMS messages (aka picture and video messages). Fortunately, there’s a quick and easy fix…now that we’ve actually figured out what’s going on here.

  • Can’t send or receive picture messages on Samsung Galaxy S6, Galaxy S6 Edge, Galaxy S6 Edge Plus. Can’t send or receive mms. Picture messaging not working on GS6. Cant download picture message guide how to fix picture messaging problem samsung smartphone mms issue step by step tutorial. Post navigation.
  • Nov 20, 2014  Can't download a picture from a text message. Jump to page: tools. Advanced Search. But don't worry you won't get charged if you don't have data. Just turn off background usage or all apps. If you're trying to download pictures in a browser or somewhere else you should be able to do that with a Wi-Fi.

Find device-specific support and online tools for your Samsung Galaxy S 6. Activate your Galaxy S6. Top 10 things to do with your new smartphone. Popular topics. Interactive simulator. Transfer contacts & media. Find my phone. Samsung info. View your User Guide (PDF) Visit Samsung’s support website. Troubleshoot Galaxy S6.

S6 Wont Download Picture Messages On Computer

What’s the Problem?

In short, you can’t receive MMS—the fancy term for picture messages. You’ll get a notification showing that there’s a message to download, but you won’t be able to download it. It’s frustrating.

The problem stems from APNs—Access Point Names—that auto-download from your carrier, oftentimes after a reboot. The APN is the identifier that tells the phone where and how to access specific things on the network—in this case, MMS. And in the case of Cricket, it sometimes downloads multiple copies, one of which is missing key information required in order to correctly process MMS. For some reason, this causes issues with MMS even if the correct one is set as the default. The mere presence of the incorrect APN causes problems. It’s really a weird situation.

How to Fix It

The good news? It’s a simple fix—you just need to know where to look. To find your phone’s APNs, first pull down the notification shade and tap the gear icon.

From here, things will be a bit different depending on what version of Android your phone is using. I’ll cover the most common ones.

Android Oreo

In the Settings menu, choose “Network & Internet,” then “Mobile Network.”

Tap the Advanced dropdown button, then select Access Point Names.

From here, skip down to “Fix Your APN” below.

Android Nougat or Below

In the Settings menu, select “More” under the Wireless & Networks menu, then “Cellular Networks.”

In this menu, select “Access Point Names.”

From here, skip down to the “Fix Your APN” section below.

Samsung Galaxy S7 / S8 / Note 8

The following instructions are for Galaxy devices running Nougat.

In the Settings menu, first tap on “Connections,” then “Mobile Networks.”

From there, tap on “Access Point Names.”

Now it’s time to fix the problem.

Fix Your APN

Once you make it into the APN menu on your particular device, the steps should be the same for all devices. You’ll see a screen like this:

If you have multiple APNs with the same name here—usually “internet,” there’s your issue. Tap on each one to see its details. You want to use the one with the following settings:

  • Name: internet
  • APN: ndo
  • Proxy: Not set
  • Port: Not set
  • Username: Not set
  • Password: Not set
  • Server: Not set
  • MMSC: http://mmsc.aiowireless.net
  • MMS Proxy: proxy.aiowireless.net
  • MMS Port: 80
  • MCC: 310
  • MNC: 150
  • Authentication Type: Not set
  • APN Type: default,mms,supl,hipri,fota
  • APN Protocol: IPv4/IPv6
  • APN Roaming Protocol: IPv4/IPv6
  • APN Enable/Disable: enabled
  • Bearer: Uspecificed
  • MVNO Type: None
  • MNVO Value: Not set

Once you’ve found the correct one, delete the other one.Do this by tapping on it to open its details, then three dots in the upper right corner, and choosing “Delete APN.”

Again, delete the one that doesn’t match the above details. If you only have one APN, modify its details to match the above list.

Download

That should do it—once the incorrect APN has been removed, you should be able to send and receive MMS messages without issues. Just keep in mind that you may need to recheck the settings every time you reboot the phone, since APNs will likely be re-downloaded. It’s a stupid issue to have, I know, but at least it’s also an easy fix.

I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Send an MMS to another recipient to check if the error is at the receiving end.

Step 3 of 15

3. Key in the first letters of the required contact.Matching contacts are displayed.Tap the required contact.

Step 4 of 15

4. Tap Enter message.Write the text for your MMS.

Step 5 of 15

5. Tap the attachment icon.Choose one of the following options:Insert a picture, go to 5a.Insert a video clip, go to 5b.Insert an audio file, go to 5c.

Step 6 of 15

6. Tap Image.Go to the required folder.

Step 7 of 15

7. Tap the required picture to select it.

Step 9 of 15

9. Tap Video.Go to the required folder.

Step 11 of 15

11. Tap Audio.Go to the required folder.

Step 14 of 15

14. Tap SEND when you've finished your MMS.

Step 15 of 15

15. Tap the Home key to return to the home screen.

SamsungS6 Wont Download Picture Messages

S6 Wont Download Picture Messages On Windows 10

Possible cause 1:

There's an error at the receiving end

Solution:

Send an MMS to another recipient to check if the error is at the receiving end.

1. Find 'Messages'
2. Create MMS
3. Enter recipient
Key in the first letters of the required contact.
Matching contacts are displayed.
Tap the required contact.
4. Write the text
5. Insert pictures, video clips and audio files
Tap the attachment icon.
Choose one of the following options:
Insert a picture, go to 5a.
Insert a video clip, go to 5b.
Insert an audio file, go to 5c.
6. 5a - Insert a picture
Tap the required picture to select it.
7. 5b - Insert a video clip
Tap the required video clip.
8. 5c - Insert audio file
Tap the required audio file.
9. Send the MMS

S6 Wont Download Picture Messages On Facebook

10. Return to the home screen

Samsung Galaxy S6 Wont Download Picture Messages

Did this solution solve the problem?